General
Cristobal M
7/9/25, 3:53:51 PM EDT
Hi Nicolas, I found the issue, it was different than the one we fixed couple days ago, this time it was a permission for the Admins role. I need to aply an update to the Server to get this fixed. I'll do it later today after 5pm EST to avoid downtimes.
Nicolas
7/10/25, 3:48:04 PM EDT
Cheryl and I are comparing calendars to see what time may work for us to meet next week.
Cheryl R
7/10/25, 3:53:30 PM EDT
Nic and I are available Monday or Thursday, noon- 3 EDT would work. Hoping to touch on the desktop app (neither of us are currently using) as well as new tagging capabilities.
Cheryl R
7/11/25, 10:12:29 AM EDT
Let6 us know what times work to meet next week, hoping to book time on our calendars before other meetings pop up, thanks!
Cheryl R
7/11/25, 10:21:54 AM EDT
Also, this chat seems a little buggy this morning, I wanted to add that Monday would be a better day on my end.
Christopher B
7/11/25, 10:54:07 AM EDT
Yes, there are some improvements to chat on the way. I removed your other message
Cheryl R
7/14/25, 1:45:17 PM EDT
are you able to meet this week during the times I posted last week? If so, please send an invite, otherwise we can look at other days.
Cheryl R
7/14/25, 3:38:49 PM EDT
In the meantime, that grayed out screen is still appearing when we try a open older folders in Entermedia. One user is currently trying to get old BCW photos and gets the gray screen for all BCW folders before 2024. I have a screenshot but attachments aren't working here for me.
Christopher B
7/14/25, 6:16:46 PM EDT
We will look into it. You can email a screen shot for now: help@emedialibrary.com
Christopher B
7/15/25, 2:56:51 PM EDT
Well we found one issue but are not sure its the same. Do you know what they click on to open this? Or can we meet with them?
Cheryl R
7/15/25, 2:57:29 PM EDT
it's the BCW Catagena one I clicked on, not sure what the user tried to look for.
Cristobal M
7/15/25, 7:01:38 PM EDT
The old Activities folders clickink was fixed, we made an script to fix them.
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