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Email sent to help@entermediadb.org
We will have a look at asap.
Tracy
Cristobal, did you the change you were testing get deployed? I have the client reporting some other issues this morning, which i am going to forward via email with the screenshots
Hi Tracy, no I did not deploy Beta site, neither production Site, let me take a look in your Email and investigate what could be happening.
Tracy, the Category search it is working ok in the Beta site, we found that the Category table in the Prod site can't be re-index, It may be a problem that has been going on for some time in that Database version.
ok i'll suggest they use the Beta url
Good morning. Although the feature is working in the beta version, they have been using the other version because Cart requests made by coworkers only appear in the version of the DAM from which they were created. Since basic users globally are using the old version, all cart requests must be approved through the old version
Hello, Another issue just reported for AGBU on the live (old) system. Normally when people checkout a cart, Alex (archivist) gets an automated message alerting him, so he can approve/reject.Today there was a cart request and he didn’t receive an automated message, so he had no idea. Can you look into why the automated notification was not sent? He received one yesterday at 12:42pm for a different request but did not get the one today, it is a critical piece of their workflow, Thanks
Hi tracy, we will have a look at it asap.
https://zoom.us/j/92658783659?pwd=Dbw3ToapQ1ATziT8sklHdPgbXKB3g3.1
Meeting ID: 926 5878 3659
Passcode: 396301
Desire; a mosaiq gallery
Needs to be done end of september, 2 weeks before deadline october 10.
Budget: 1500 dollars
Help from drupal colleague Tracy/Joozer
2 short meetings per week, 4 weeks time.
Gallery / universal settings
- To see same galleries in different ways, toggle views
- Configuring galleries, parameters
- Possible to slide thumbnails, toggle laptop/mobile
Manual Ordering from files area
multiple gallery styles are live at same time
Research GEOTF 3D viewer
Hi Dieneke. Sorry my connection was in and out. You are sending a new calendar invite for tomorrow? I saw a cancellation come though but not a new invite. Thanks!
Got the invite!
That happens, just resend the meeting invitation!
Dieneke S
Hi tracy, we will have a look at it asap.
Checking in on the cart notification issues. They will continue using the old URL until October (at a minimum) so i want to make sure that the system continues to function as they expect
Hi Tracy, we will have a look at the cart iissues.
Tracy
Hello, Another issue just reported for AGBU on the live (old) system. Normally when people checkout a cart, Alex (archivist) gets an automated message alerting him, so he can approve/reject.Today there was a cart request and he didn’t receive an automated message, so he had no idea. Can you look into why the automated notification was not sent? He received one yesterday at 12:42pm for a different request but did not get the one today, it is a critical piece of their workflow, Thanks
Hello Tracy, we had some maintenance tasks yesterday in the Email server, I think it was at the same time the cart was created, I just tested one simple email function in server now and email arrived ok. Can they test one Cart request to see if the email works now?
Hello. We are on the zoom for gallery
Cristobal M
Hello Tracy, we had some maintenance tasks yesterday in the Email server, I think it was at the same time the cart was created, I just tested one simple email function in server now and email arrived ok. Can they test one Cart request to see if the email works now?
Ok, i'll have them test
Hi Cristobal. Alex confirmed that he is now receiving emails again. Thank you.
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