eMedia Customer Service

Dev 1. DEV / project plan for Zoho import API then upgrade dev site em11, Theme Editor / tomorrow demo ZOHO 2. Common Roots Theme Editor - Setup Bobby 3. Saudi Arabia (AI Features, object recognition) Sales 1. Follow up tony / kennedy today for trial site / set up meeting 2. Write short blog art uploading folders and creating collections 3. AGBU sales project gallery feature / create invoice, plan meetings Check invoiving Customer Service 1.DEV - prnewswire -> development / cristsobal / geo location metabug -> https://openinstitute.org/app/collective/goals/priorities/index.html?collectionid=AY0xyG7YRDr6uekAd9O 2.. DEV - Babson -> Linux admin - B site setup / keys etc -> meet and explain

Dev 1. DEV / Prepare demo Theme Editor / ZOHO / new sitee 2. Common Roots Theme Editor - Setup Bobby 3. Saudi Arabia (AI Features, object recognition) Sales 1. Firebrand, set up meeting 2. Write short blog a/ feature / rt uploading folders and creating collections 3. AGBU sales project gallery feature / create invoice, plan meeting 4. Set up webinar / make little flyer, / linkedin 18 september Customer Service 1.DEV - prnewswire -> development / cristsobal / geo location metabug -> https://openinstitute.org/app/collective/goals/priorities/index.html?collectionid=AY0xyG7YRDr6uekAd9O 2.. DEV - Babson -> Linux admin - B site setup / keys etc -> meet and explain

Cristobal, I see you did not post the support request with tier.net. Please do so ASAP. Four drives should be arriving today: FedEx 279051156896

Dev 1. ZOHO / Allegro 2. Common Roots Theme Editor - Setup Bobby 3. Saudi Arabia (AI Features, object recognition) 4. Website create library fix, works now! Customer Service 1. CBC wants an update: about request: https://entermediadb.org/app/collective/community/index.html?collectionid=AWbFzIH-zBh81y9Kc8l3&topic=AWbFzIH-zBh81y9Kc8l3 2. AGBU: 2 bugs see portal and email: https://emedia.openinstitute.org/AGBU-Asset-Library 3. AGBU: no chat notifications, please check 4. DEV - prnewswire -> development / cristsobal / geo location metabug -https://openinstitute.org/app/collective/goals/priorities/index.html?collectionid=AY0xyG7YRDr6uekAd9O 5. DEV - Babson -> Linux admin - B site setup / keys etc -> meet and explain Sales 1. AGBU sales project gallery feature / create invoice, plan meetings, next week start 2. Webinar set up linkedin / marketing 3. User management: I know where to find for emedialibrary now

Hi cristobal, you have time to check the request from CBC and send him a reply? https://entermediadb.org/app/collective/community/index.html?collectionid=AWbFzIH-zBh81y9Kc8l3&topic=AWbFzIH-zBh81y9Kc8l3

Dev 1. ZOHO / Allegro 2. Common Roots Theme Editor - Setup Bobby 2. Website create library fix, works now! Customer Service 2. AGBU: check new chats : https://emedia.openinstitute.org/AGBU-Asset-Library 3. AGBU: no chat notifications, please check 4. DEV - prnewswire -> development / cristsobal / geo location metabug -https://openinstitute.org/app/collective/goals/priorities/index.html?collectionid=AY0xyG7YRDr6uekAd9O 5. DEV - Babson -> Linux admin - B site setup / keys etc -> meet and explain Sales 1. AGBU sales project gallery feature / create invoice, plan meetings, next week start 2. Send desktop documentation to Tony / Kennedy photography 3. Send Joe Reddy / finances

Another question CBC, Cristobal can you check that in the entermedia portal? https://entermediadb.org/app/activity/index.html

I need to handle some emergent items, and wont be available today. Next week should be ok. Apologies for the short notice. cancel the metro east meeting at 12pm

https://zoom.us/j/96162241790?pwd=eTRJK0t1UXNOUGYxSUJWaXRNMlhXUT09 Meeting ID: 961 6224 1790 Passcode: 679994

Can you join us shortly cristobal?

issue in live site AGBU, see email tracy with images.

Cristobal, you did not send the hard drive info to tier.net? Its a High Priority that be sent.

I responded to her email

Cristobal, We seem to have lost a bunch of data across several OI projects. I looked in backup from 5/16 and I see we have this collectiveincome: "_id": "AY52Jj-JiS9VKSjkyC2h", "_source" :{"owner":"106","date":"2024-03-25T04:00:00.000Z","incomedescription":"PAYPAL TRANSFER: Simona Asinovski for Sueños","currencytype":"1","collectiveproject":"AYnicU9zyelXlL5_2O7P","total":50.0,"incometype":"AX-oWIv0qFnpF58wgkLE","paidfromaccount":"AYwCj7zExWQ_cT4tuYBr","emrecordstatus":{"recorddeleted":false,"mastereditclusterid":"openinstitute-cluster","lastmodifiedclusterid":"openinstitute-cluster","recordmodificationdate":"2024-03-25T15:06:41.928Z","masterrecordmodificationdate":"2024-03-25T15:06:41.928Z"},"collectionid":"AYnicU2-yelXlL5_2O7M","paymenttype":"paypal"}

I exported the collectiveincome from 2024-08-20-18 snapshot. I noticed we are missing some snapshots afterwards. Any idea what happened then? Reindex?

Dev 1. Gallery feature meeting 2. ZOHO / Allegro status? 3. Desktop app, for Lead, Webinar & Alfred 4. Meeting Metro East / Alfred Thursday 5. Back up OI data 6. Website edits forms meeting / create librart Customer Service 1. Hard drive Tier - Cristobal 2. AGBU: bugs https://emedia.openinstitute.org/AGBU-Asset-Library/chat/index.html 3. Write protocol customer service process - Dieneke 4. DEV - prnewswire -> development / cristsobal / geo location metabug -https://openinstitute.org/app/collective/goals/priorities/index.html?collectionid=AY0xyG7YRDr6uekAd9O 5. DEV - Babson -> Linux admin - B site setup / keys etc -> meet and explain Sales 1. AGBU sales project gallery feature / send invoice - Dieneke 2. Send desktop documentation to Tony / Kennedy photography

reminder gallery feature meeting at 12

Dev 1 ZOHO / Allegro , demo friday 2. Desktop app, for Lead, Webinar & Alfred 3. Prepare alfred / metro east meetings tomorrow Customer Service 1. Hard drive Tier - Cristobal 2. AGBU: bugs CART https://emedia.openinstitute.org/AGBU-Asset-Library/chat/index.html 3. Babson BUG / https://emedia.openinstitute.org/Babson-File-Reorganization/chat/index.html 3. Write protocol customer service process - Dieneke 4. DEV - prnewswire -> development / cristsobal / geo location metabug -https://openinstitute.org/app/collective/goals/priorities/index.html?collectionid=AY0xyG7YRDr6uekAd9O 5. Babson -> Linux admin - B site setup / keys etc -> meet and explain Sales 1. Send desktop documentation to Tony / Kennedy photography

I finished my concept for the customer support process; https://docs.google.com/document/d/1SlsgbEDufB-sh17yYlv9aXLhCYcq4uQX_f66mw0g1Aw/edit?usp=sharing

Link to Alfred Music zoom session recap for review: https://fathom.video/calls/147787897?tab=summary